Professor Willcock's major research interests include outsourcing, IT management, large scale complex projects, eg, CRM, ERP, organisational change and IT measurement. He is also engaged in looking at technology in globalisation and the strategic use of IT, IT leadership, IT enabled organisational change as well as business process outsourcing and offshoring, organisational behaviour, social theory and philosophy for information systems, and public sector IT Policy.

Professor Helen Margetts, Oxford University, Oxford Internet Institute

Helen Margetts is the Director of the OII, and Professor of Society and the Internet. She is a political scientist specialising in e-government and digital era governance and politics, investigating the nature and implications of relationships between governments, citizens and the Internet and related digital technologies in the UK and internationally. She has published major research reports in this area for agencies such as the OECD and the UK National Audit Office, in addition to important books and articles. In 2003 she and Patrick Dunleavy won the 'Political Scientists Making a Difference' award from the UK Political Studies Association. She is co-director of OxLab, a laboratory for social science experiments and editor of the journal Policy and the Internet.